Return, Refund or Exchange Policy :

We at WildBuff are committed to providing you with high-quality leather belts, wallets, and bags. However, we understand that there may be instances where you need to initiate a refund. Please read our refund policy carefully to understand your rights and responsibilities regarding refunds.

1. Eligibility for Refund : You may be eligible for a refund under the following circumstances:

a. Damaged or Defective Items: If you receive a leather belt, wallet, or bag that is damaged or defective, please contact our customer support team within 7 days of receiving the product. We will arrange for a return and issue a full refund or send a replacement, as per your preference.

b. Incorrect Item Received: If you receive an incorrect item that you did not order, please notify us within 7 days of receiving the product. We will arrange for a return and send you the correct item or issue a full refund, as per your preference.

2. Non-Eligibility for Refund Refunds will not be granted in the following cases:

a. Change of Mind: We do not offer refunds for products if you change your mind after making a purchase. Please make your selections carefully.

b. Customized or Personalized Items: Products that have been customized or personalized with initials, names, or special designs are non-refundable unless they are damaged or defective.

3. Return Process If you are eligible for a refund, please follow these steps:

a. Contact Customer Support: Reach out to our customer support team via email at support@wildbuff.co.in or through our contact form on the website. Provide your order number, a clear description of the issue, and any supporting photos if applicable.

b. Return Authorization: Once your request is reviewed and approved, we will provide you with a return authorization number and instructions on how to return the item.

c. Return the Product: Pack the item securely, including all original packaging and accessories. Clearly mark the return authorization number on the package. Ship the item to the address provided.

d. Refund Processing: Upon receiving the returned item and verifying its condition, we will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase.

Cancellation Policy :

1. Order Cancellation If you wish to cancel an order, you may do so within 12 Hours hours of placing the order, provided the order has not already been shipped. To cancel an order, please contact our customer support team immediately at support@wildbuff.co.in or through our contact form.

2.Cancellation Charges Cancellation of an order may be subject to a cancellation fee if the order has already been processed and shipped. The amount of the fee will vary based on the stage of processing and shipping.

Contact Us:

If you have any questions or concerns regarding our shipping, return, refund and cancellation policy, please feel free to contact our customer support team at support@wildbuff.co.in or through our contact form. WildBuff reserves the right to update or modify this policy at any time without prior notice. Please check our website for the most up-to-date version of our refund and cancellation policy. By making a purchase on our website, you agree to abide by this refund and cancellation policy.